Returns Policy
Sovereign Owl Arts – Return & Exchange Policy
At Sovereign Owl Arts, every fine art original, premium print, and piece of wearable culture is crafted with meticulous care and attention to detail. Because our creations are produced in limited runs or made to order, all sales are final, and we do not accept general returns or exchanges.
Standard Returns & Change of Mind
We do not accept returns, exchanges, or offer refunds for:
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Change of mind or personal preference after an order has been placed.
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Minor color variations between digital screens and the physical canvas, print, or apparel
Sovereign Quality Guarantee & Damaged Items
Your experience and complete satisfaction with our craftsmanship are paramount. We will gladly offer a replacement or issue a refund only if your item arrives damaged or exhibits a genuine quality defect.
What qualifies for a replacement or refund?
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Physical defects in the artwork, canvas, apparel, or framing (e.g., severe printing errors, fabric tears, structural defects).
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Transit damage sustained during shipping.
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Fulfillment errors, such as receiving the incorrect item, design, or size.
How to Report an Issue
If your piece arrives damaged or with a quality defect, please notify us within 7 days of delivery so we can resolve it promptly.
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Contact: [Insert Your Preferred Email Address Here]
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Subject Line: Please include your Order Number.
In your email, please attach clear photos showing:
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The specific defect or damaged area.
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The full item.
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The original packaging (especially if the damage occurred during shipping).
Resolution
Once your request is reviewed and approved, we will arrange a replacement dispatched at no extra cost to you, or issue a full refund to your original payment method.
> Note: Please do not send items back without contacting us first. Unscheduled or unauthorized returns cannot be accepted or processed.
